1. Information Collection
Personal data is any information which relates to a natural person who is alive and whose identity is known or can be identified e.g identity number, name, address, email, phone, etc.
We will only collect personal data that is needed and by lawful and fair means. We are committed to comply with local applicable legislation for the protection of personal data (The Processing of Personal Data (Protection of Individuals) Laws of 2001 till 2012) and to take the necessary measures for the protection of your personal data when visiting this website.
When you browse americanexpress.com.cy and have not registered for any online service from American Express Cyprus, you browse anonymously. Personal information – such as your name, address, phone number or e-mail address – is not collected as you browse.
2.Notice and Processing
In order to provide you with a particular product or service online, we may request that you supply us voluntarily with personal information, including your e-mail address and account number, for purposes such as correspondence, si In order to provide you with a particular product or
service online, we may request that you supply us voluntarily with personal
information, including your e-mail address and account number, for purposes such
as correspondence, site registration, checking your bill or investments online,
making a purchase, participating in online surveys and enabling us to provide an
online product or service to you in an efficient manner, including developing or
making offers of products and service in which you may be interested. Where it
is not apparent from the products or services you require or the nature of your
relationship with us, we will tell you how your personal data will be processed
and which companies in the American Express Group are responsible for that
processing. We will process your personal data fairly and only for those
purposes we have told you, for purposes permitted by you or as permitted by
applicable law. In addition, you may object to certain types of processing as
expressly permitted by applicable law.
3. Data Quality
We use appropriate technology and well-defined employee
practices to process your personal data promptly and accurately. We will not
keep your personal data longer than is necessary, except as otherwise required
by applicable law.
4. Security and Confidentiality
We will keep your personal
data confidential and limit access to your personal data to those who
specifically need it to conduct their business activities, except as otherwise
permitted by applicable law. We refer to industry standards and use reasonable
administrative, technical and physical security measures to protect your
personal data from unauthorised access, destruction, use, modification or
disclosure. We require industry standard data security measures from those third
parties who are authorized by us to process your personal data on our behalf.
5. Data Sharing
We only share your personal data with third parties where it is
necessary to provide you with products or services or as part of the nature of
our relationship with you, where we have previously informed or been authorised
by you, in connection with our efforts to reduce fraud or criminal activity, or
as permitted by law.
6. International Transfer
Where it is not apparent from the
international products or services you require or the nature of your
relationship with us, we will inform you if your personal data may be
transferred outside of your country and ensure that such transfer is only
performed in accordance with applicable law. Regardless of where your personal
data is transferred, your personal data is protected by these Principles.
7. Customer Choice – Direct Mail and Telemarketing
We give customers the option of
having their personal data included or removed from lists used for marketing as
required by applicable law. If you would like to decline receiving American
Express mail or telemarketing offers in Cyprus, if you would like information
about your account or if you have a question or concern, please call the
customer service telephone number listed on your account statement.
8. Your Right of Access and Correction
If you ask us, we will tell you what information
we hold about you and provide it to you in accordance with applicable law. There
may be a charge for this as permitted by law. If you believe that any
information we hold about you is incorrect or incomplete, you should write
without delay to Bank of Cyprus, 97 Kyrineias Avenue, Platy Aglantzia, 2114
Nicosia. Any information which is found to be incorrect or incomplete will be
9. Linked Internet Sites
You should be aware that other
Internet sites to which you link from americanexpress.com.cy may contain privacy
provisions that differ from the provisions provided herein. 10. Changes to the
Bank of Cyprus Internet Privacy Statement for American Express in Cyprus Changes
to our Internet Privacy Statement will be noted here so that you can be fully
informed about the privacy protection we provide and your choices with regard to
our use of personal information for marketing purposes. You may also request a
copy of the Privacy Statement we posted prior to the web updates made to this
Date Last Revised: 6, November 2013